Please read these Terms and Conditions carefully before using our Service.
The words with capitalised initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
For the purposes of these Terms and Conditions:
2.1 By accessing or using our Service, You agree to be bound by these Terms and Conditions. If You do not agree with any part of these Terms, You must discontinue use of the Service immediately. 2.2 You confirm that You are at least 18 years old. If You are under 18, You are not permitted to use this Service. 2.3 Your use of the Service is also governed by Our Privacy Policy, which outlines how We process personal data in compliance with UK GDPR and data protection laws. Please review our Privacy Policy before using our Service.
3.1 Our Service may include links to third-party websites or services not owned or controlled by Us. We are not responsible for their content, privacy policies, or practices. 3.2 We advise You to review the terms and conditions and privacy policies of any third-party services before engaging with them.
4.1 We reserve the right to suspend or terminate Your access to the Service at any time without prior notice if You breach these Terms. 4.2 Upon termination, Your right to use the Service will immediately cease.
5.1 To the fullest extent permitted by UK law, We and Our affiliates shall not be liable for any indirect, special, or consequential damages arising from the use or inability to use the Service. 5.2 Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount You paid to use the Service or *enter amount* if You have not made a purchase. 5.3 Some exclusions or limitations may not apply to You if prohibited by applicable law.
6.1 The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. 6.2 We do not guarantee that the Service will be uninterrupted, secure, or error-free.
7.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales. 7.2 If You are a consumer residing in the UK, You may have additional rights under consumer protection laws.
8.1 If You have any disputes regarding the Service, please contact Us first to attempt to resolve the issue informally. 8.2 If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9.1 If You are a consumer in the European Economic Area (EEA), You may have additional legal protections under EU law. 9.2 We comply with applicable UK and EU laws, including UK GDPR.
10.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. 10.2 A failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
11.1 We may update these Terms from time to time. If changes are significant, We will provide at least 30 days’ notice before they take effect. 11.2 Your continued use of the Service after the revised Terms become effective constitutes Your agreement to the updated Terms.
If You have any questions regarding these Terms, You can contact us:
We will phone you to talk about your situation and explain how things work and set up your appointment with a will specialist. This call usually takes around 15 minutes.